Conditions
Prices include bed linen, towels, bathrobes, sauna towels, tea towels, and final cleaning.
The prices quoted do not include the municipal tourist tax of €3.20 per person per day (LG No. 9 of May 16, 2012).
Payment options: cash, check, debit card, VISA, Mastercard, CartaSi.
On the day of arrival, the apartment will be available from 4:00 p.m. On the day of departure, we ask that you vacate the apartment by 9:30 a.m.
Pets: please understand that we cannot accommodate pets in our residence.
Friends/acquaintances/relatives: we kindly ask you not to bring anyone into the apartments who is not registered at reception.
Reservation:
There is no right of withdrawal within the meaning of the Consumer Protection Code. For a firm reservation, we ask you to send us a deposit (caparra) of 30% of the booking value. This is considered a processing fee and will only be refunded in the event of cancellation if travel cancellation insurance has been taken out.
Travel cancellation insurance:
As a special service, we offer you cancellation protection. Simply transfer the insurance amount together with the deposit. For further information, please consult the following link: https://www.europaeische.at/pip/hgv-2021-it
Cancellation policy:
If no travel cancellation insurance has been taken out, the following cancellation fees will apply:
- Up to 30 days before departure, the deposit will be retained.
- Up to 7 days before departure, 90% of the booking amount will be charged.
- From 7 days before departure, 100% of the booking amount will be charged.